Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Convenient beach access
Excellent staff service
Room lighting
Lack of dining variety
7.8/10
Very good
Rooms
7.8
Location
8.2
Service
8.8
Dining
7.3
Guest reviews
7.8/10
based on 6 reviews
8.0
8.0/10 based on 736 reviews
Richard
United States,
February
2024
8.2/10
My stay at the hotel was overall enjoyable, with clean and comfortable rooms and excellent service. The location was great for beach lovers, though the dining experience could be improved. The facilities offered were well-maintained and contributed to a pleasant stay.
Rooms
8.0
The rooms were clean and comfortable, providing a good stay experience.
Service
9.0
The staff members were friendly and accommodating, making my stay pleasant.
Location
9.0
The hotel's location near Utorda Beach was ideal for beach enthusiasts.
Dining
7.0
While the dining had some good options, there is room for improvement to enhance the overall experience.
Facilities
8.0
The facilities were well-maintained and contributed to a comfortable stay.
Jimmy
United Kingdom,
February
2024
8.6/10
I absolutely loved the serene location of the hotel, perfect for enjoying South Goa, and the helpful and kind service provided by the staff, especially Mr Suman Kundu, who went above and beyond to make our stay memorable. However, the rooms, though lovely and comfy, felt a bit dim due to small doors and a boxy balcony limiting natural light.
Rooms
8.0
The rooms were lovely and comfy, but a bit dim due to small doors and a boxy balcony restricting natural light. All the amenities were available, although not entirely to our liking at check-in.
Service
9.0
The service was outstanding, with the staff being very helpful and kind. Mr Suman Kundu, a young and smart gentleman, truly stood out with his exceptional assistance throughout our trip and making sure we had the best experience possible at the hotel.
Location
9.0
I adored the cool and calm ambiance of the location, which is perfect for South Goa enthusiasts. Additionally, being near the best beach in Goa was a major highlight.
Dining
8.0
The dining experience was enjoyable with friendly staff and Goan specialty dishes to look forward to. The variety offered in the hotel restaurants was a nice touch.
Facilities
9.0
The hotel offered excellent facilities with a focus on guest comfort and convenience.
John
United Kingdom,
September
2023
7.8/10
The hotel has physically large rooms with lots of storage space and modern amenities, meeting our needs. The staff provides attentive and kind service, even allowing for a late check-out. However, some of the staff come across as pretentious. The location is quite good, close to the beach, but there was an issue with flies in the dining area. Dining is pleasant overall and is considered value for money. The facilities are satisfactory.
Rooms
9.0
The rooms are well-appointed with the latest features and amenities.
Service
8.0
The service is really good, with a few exceptions of staff attitudes.
Location
7.0
The location is pretty good, being near the beach, but there were some flies in the dining area.
Dining
8.0
The dining experience is good overall, with some value for money.
Facilities
7.0
The facilities provided are decent.
Justin
United Kingdom,
September
2023
8.2/10
Staying at this hotel was a great experience. The location is fantastic, just minutes away from the pristine beach. The service was top-notch, with a fantastic team that made my stay memorable. The rooms were nice and the price was reasonable, but there were a few small issues to consider.
Rooms
8.0
The room was comfortable and had tea/coffee making facilities.
Service
9.0
The service at the hotel was exceptional, with a fantastic team ensuring a wonderful stay.
Location
9.0
The hotel is conveniently located near the beautiful Utorda beach, with easy access to explore both North and South Goa.
Dining
7.0
The dining experience was good, but there were some issues due to reduced occupancy affecting the service.
Facilities
8.0
The hotel facilities were well-maintained and provided all the necessary amenities for a comfortable stay.
Tommy
United Kingdom,
September
2023
7.4/10
I had a mixed experience at the hotel. The rooms were clean but a bit tight and dark. The check-in process was quick and smooth. The service was excellent overall, especially Theresa, who had great people skills. The location was convenient for beach access but lacked some polish expected from a five-star establishment. The dining options were decent, but not exceptional compared to local beach shacks.
Rooms
7.0
The rooms, while clean, were a bit tight and dark.
Service
9.0
The staff handled everything very well, and Theresa was absolutely excellent with great people skills.
Location
7.0
The location was convenient for beach access but lacked some polish expected from a five-star hotel.
Dining
6.0
The dining experience was decent, but not as good as the local beach shacks in terms of taste and variety.
Facilities
8.0
The facilities provided were standard and functional.
Convenient beach access
Room lighting
Cecil
United Kingdom,
August
2023
7.8/10
I was impressed by the very clean and large rooms, although the lack of elevator access was inconvenient with a stroller. The noise from the ceiling was quite bothersome, and one restaurant being closed was a downside. The hotel staff was exceptionally helpful, especially Security manager Srinivas who went above and beyond to assist me during a difficult situation, making me feel like part of their family.
Rooms
7.0
The rooms were very noisy, with the disturbance from the ceiling, but they were exceptionally clean and spacious.
Service
9.0
The staff, especially Security manager Srinivas, were incredibly helpful and treated me like family. They were quick to respond positively to any request, making my stay very comfortable.
Location
8.0
The location was secure, safe, and ideal for a relaxing break, although there were some cleanliness issues leading down to the beach. The serene beach and surrounding palm trees provided a tranquil setting.
Dining
8.0
The dining experience was very good, with a variety of American and Indian food selections. The wholesome meals, including pastries and muffins, were enjoyable.
Facilities
7.0
The hotel offered a range of services including room service, car hire, and shuttle service. However, some facilities could be improved to enhance the overall guest experience.